shift supervisor - Store# 23266, CROWN HEIGHTS

Starbucks Coffee Company•, NY

11d•$23 - $26

About The Position

As a Shift Supervisor, you will help create a warm and welcoming coffeehouse where customers can connect. You will lead each shift with craft and care, direct and coordinate the work of other employees, and prepare and coach the preparation of beverages and food to standard recipes or customers’ specifications. You are expected to meet store operating standards for product quality, cash handling, and safety and security.

Requirements

At least six months of experience in a position involving constant interaction with customers and fulfilling their requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Available to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.
Meet store operating policies and standards, with or without reasonable accommodations.

Responsibilities

Direct and coordinate the work of other employees, including delegating tasks.
Prepare and coach the preparation of food and beverages to standard recipes or customized customer specifications.
Meet store operating policies and standards for quality beverages and food products, cash handling, and store safety and security.
Help make the coffeehouse a welcoming space for the community.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation, accruing after an introductory period.
Sick time.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care.
DACA reimbursement.