shift supervisor - Store# 00530, 6TH & B

Starbucks Coffee Company•San Diego, CA
•$26 - $29

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You help create meaningful customer moments, prepare and coach the preparation of food and beverages to standard recipes or customer specifications, and direct and coordinate the work of other employees. Starbucks describes its workplace as supporting partners’ growth through developmental experiences and benefits.

Requirements

  • At least six months of experience in a position involving constant interaction with and fulfillment of customer requests.
  • At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Be available to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.
  • Meet store operating policies and standards, including those for quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodation.
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.

Responsibilities

  • Lead the shift to help create a warm and welcoming coffeehouse for the community.
  • Prepare and coach the preparation of food and beverages according to standard recipes or customer specifications, including requested changes to temperature, ingredient quantities, or ingredients.
  • Direct, delegate, and coordinate the work of other employees.
  • Follow store operating policies and standards for product quality, cash handling, and store safety and security.
  • Provide customer service and fulfill customer requests.

Benefits

  • Medical, dental, and vision insurance.
  • Basic and supplemental life insurance and other voluntary insurance benefits.
  • Short-term and long-term disability.
  • Paid parental leave.
  • Family expansion reimbursement.
  • Paid vacation, accruing after an introductory period; the stated accrual is based on a 40-hour workweek, with an annual maximum of 40 hours (64 hours in California).
  • Sick time, accruing at one hour for every 25 or 30 hours worked depending on work location.
  • Additional pay for working on one of eight observed holidays.
  • Eligible participation in a 401(k) retirement plan with employer match.
  • Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
  • Quarterly bonus opportunity.
  • Incentivized emergency savings and financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
  • Student loan management resources and access to other educational opportunities.
  • Backup care and DACA reimbursement.
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