Plum Market - Shift Supervisor

Retail and Dining Positions • Romulus, MI

1d

About The Position

At Plum Market, the mission is to inspire Guests to Live Well, with Taste, by cultivating positive relationships with Teams, Guests, and surrounding Communities. Guests are the top priority, and the company aims to deliver an extraordinary service experience featuring high-quality organic, locally grown, and peak-season produce, as well as humanely and sustainably raised meats, poultry, and seafood.

Shift Supervisors help ensure guest satisfaction by properly training employees and ensuring adherence to company standard operating procedures. They oversee team members performing a range of tasks, including food preparation, stocking supplies, serving, cash-out procedures, Micros and Data Central training, cleaning tables and counters, resetting and bussing tables, greeting guests, and answering questions. Supervisors demonstrate the company’s service standards and hold team members to the same standards. They are also expected to support a safe work environment built on trust and respect and free from harassment. Open availability is required Sunday through Saturday, for mornings and nights. Business hours are 5 a.m. to 11 p.m.

Requirements

• Open availability Sunday through Saturday, including mornings and nights.

Responsibilities

• Train employees and ensure adherence to company standard operating procedures.
• Help ensure guest satisfaction and deliver first-class guest experiences.
• Oversee team members preparing food, stocking supplies, and serving guests.
• Ensure proper cash-out procedures and support Micros and Data Central training.
• Ensure tables and counters are cleaned and tables are reset and bussed.
• Greet guests and answer their questions.
• Demonstrate service standards and hold team members to the same standards.
• Support a safe work environment of trust and respect, free from harassment.

Benefits

• Free parking
• Free shift meal
• Weekly pay
• Career advancement opportunities
• Medical benefits
• Company-paid time off
• Premium pay for worked holidays
• 401K program
• Online learning system
• Associate recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed