Cashier - Plum Market (4)

Retail and Dining Positions•Romulus, MI

About The Position

The Cashier provides courteous, friendly, and efficient service to guests and team members while upholding Paradies Lagardère’s company image and TRIFIC core values: Trust, Respect, Integrity, First-Class, Innovation, and Commitment. The role focuses on welcoming guests, taking and confirming orders, processing payments accurately, and helping create a memorable guest experience. Cashiers are also expected to support restaurant operations, maintain food safety and cleanliness standards, and assist with team member training as needed. The listed schedule is Sunday 11 a.m.–9 p.m., Monday 11 a.m.–9 p.m., Tuesday and Wednesday off, Thursday and Friday 6 a.m.–2 p.m., and Saturday 3 p.m.–11 p.m. Duties and requirements may change during employment.

Requirements

High school diploma or GED.
Customer-service focus and a solution-oriented approach.
Ability to take direction and collaborate in a team environment.
Ability to work in a high-energy, demanding environment.
Math skills sufficient to calculate costs, make change, and follow cash-handling procedures.
Effective communication skills.
Ability to work independently and with other team members.
Ability to work unsupervised for extended periods and exercise good judgment when dealing with customers and peers.

Nice To Haves

Food and beverage experience.
ServSafe certification or equivalent.

Responsibilities

Provide friendly, efficient, first-class service to guests, business partners, and peers.
Greet and acknowledge guests, take food and drink orders within 30 seconds, offer recommendations, and confirm orders and modifications before payment.
Accurately total orders and process and collect payments using the point-of-sale system.
Handle cash and credit or debit card transactions, make change, and follow cash-handling and loss-prevention procedures.
Maintain knowledge of the restaurant’s menu and products.
Address guest concerns promptly and seek assistance from a Manager when necessary.
Respond to guest questions and requests in a timely, friendly, and efficient manner.
Support new team member training by reinforcing successful performance and providing help as needed.
Assist in other restaurant areas as requested, including seating guests, answering phones, stocking, cleanup, and documentation.
Participate in food safety programs, clean and sanitize the assigned area, and maintain accurate food safety logs.
Keep the work environment clean, organized, and free of safety hazards; duties may include removing trash, sweeping, mopping, and washing dishes.
Keep the area stocked and rotate products as necessary.
Achieve positive Secret Shopper scores and ask appropriate SMG-related questions to encourage positive comments.
Comply with applicable local, state, and federal laws and regulations, including food safety requirements.
Follow grooming and uniform guidelines, including wearing slip-resistant shoes.
Perform other duties as assigned.