Chick-fil-A- Shift Supervisor | DTW Airport

Retail and Dining Positions•Romulus, MI
•Onsite

About The Position

The Shift Supervisor works in Chick-fil-A at DTW Airport, in a retail and dining environment operated by Paradies Lagardère. The role helps create first-class experiences for airport travelers by greeting guests, taking and processing food and drink orders, handling payments, and sharing knowledgeable recommendations about the menu. Employees uphold safety and health standards intended to maintain a comfortable environment customers can trust.

Responsibilities

  • Warmly greet and acknowledge guests and take their drink and food orders within 30 seconds of entering the concept.
  • Accurately total, process, and collect payments, including using the point-of-sale system.
  • Handle cash, process credit and debit card payments, and make change in compliance with company cash-handling and loss-prevention procedures.
  • Stay knowledgeable and enthusiastic about the restaurant’s menu and products.
  • Recommend menu items to guests based on their needs, especially when asked about potential food allergens.
  • Help create and deliver first-class experiences for the traveling public.
  • Uphold safety and health standards.

Benefits

  • Career advancement opportunities
  • Fun work environment
  • Medical benefits
  • Company-paid time off
  • Premium pay for worked holidays
  • 401(k) program
  • Online learning system
  • Associate recognition programs
  • Merchandise and dining discounts
  • Transportation and parking space assistance
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