Chick-fil-A- Shift Supervisor | DTW Airport

Paradies Lagardère•Romulus, MI
•Onsite

About The Position

Paradies Lagardère is hiring a Shift Supervisor for its Chick-fil-A location at Detroit Metropolitan Wayne County Airport (DTW). The role is in an airport dining environment and involves creating a welcoming, first-class experience for travelers while maintaining high safety and health standards. The position description includes guest service and payment-handling duties, with emphasis on prompt order-taking, menu knowledge, and following cash-handling and loss-prevention procedures.

Responsibilities

  • Warmly greet and acknowledge guests and take their drink and food orders within 30 seconds of entering the restaurant.
  • Accurately total orders, process payments, and collect payment from guests, including through the point-of-sale system.
  • Handle cash and process credit and debit card payments, make change, and comply with company Cash Handling and Loss Prevention Standard Operating Procedures.
  • Maintain knowledge of the restaurant’s menu and products and make recommendations suited to guests’ needs, including answering questions about potential food allergens.
  • Help uphold high safety and health standards to maintain a comfortable environment customers can trust.
  • Create and deliver first-class experiences for the traveling public.

Benefits

  • Career advancement opportunities
  • Fun work environment
  • Medical benefits
  • Company-paid time off
  • Premium pay for worked holidays
  • 401K program
  • Online learning system
  • Associate recognition programs
  • Merchandise and dining discounts
  • Transportation and parking space assistance
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