shift supervisor - Store# 82523, HWY 111 & OASIS

Starbucks Coffee Company•Indio, CA
•$26 - $29

About The Position

As a Shift Supervisor, you help make the coffeehouse a warm, welcoming space where customers can connect. You lead each shift with craft and care, help create meaningful customer moments, and support the preparation of beverages and food to standard recipes or customer specifications. The role involves directing and coordinating other employees’ work while meeting store operating policies and standards.

Requirements

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Be available to work flexible hours, which may include early mornings, evenings, weekends, nights, and holidays.
  • Meet store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety and security.
  • Have at least six months of experience in a position requiring constant interaction with customers and fulfillment of their requests.
  • Have at least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
  • Be able to direct the work of others.
  • Be able to learn quickly.
  • Have effective oral communication skills.
  • Have knowledge of the retail environment.
  • Have strong interpersonal skills.
  • Be able to work as part of a team.
  • Be able to build relationships.

Responsibilities

  • Direct and coordinate the work of other employees.
  • Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
  • Meet store operating policies and standards for product quality, cash handling, and store safety and security.
  • Provide customer service and fulfill customer requests.

Benefits

  • Medical, dental, and vision insurance.
  • Basic and supplemental life insurance and other voluntary insurance benefits.
  • Short-term and long-term disability coverage.
  • Paid parental leave.
  • Family expansion reimbursement.
  • Paid vacation, accrued after an introductory period.
  • Sick time.
  • Additional pay for working on one of eight observed holidays.
  • Eligible partners may participate in a 401(k) retirement plan with employer match.
  • Discounted company stock program (S.I.P.).
  • Starbucks equity program (Bean Stock).
  • Quarterly bonus opportunity.
  • Incentivized emergency savings and financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
  • Student loan management resources and access to other educational opportunities.
  • Backup care.
  • DACA reimbursement.
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