shift supervisor - Store# 81580, WASHINGTON & 218TH

Starbucks Coffee Company•Pella, IA

12d•$19 - $22

About The Position

As a Shift Supervisor, you lead with craft and heart to make the coffeehouse a warm, welcoming space for the community. You help create meaningful customer moments and support the preparation of coffeehouse food and beverages to Starbucks standards, including customized orders. The role involves directing and coordinating employees’ work while maintaining store operating policies and standards.

Requirements

At least six months of experience in a position involving constant interaction with customers and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Availability to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.
Ability to meet store operating policies and standards, with or without reasonable accommodation.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Lead the shift and direct the work of other employees.
Delegate tasks and/or coordinate the work of two or more employees.
Prepare and coach the preparation of food and beverages to standard recipes or customized customer requests.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide customer service by interacting with customers and fulfilling their requests.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation, accrued after an introductory period.
Sick time.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care.
DACA reimbursement.