Store Shift Supervisor

Pet Supplies Plus•Toledo, OH

7d•Onsite

About The Position

The Store Shift Supervisor at Pet Supplies Plus provides exceptional, neighborly service to customers and their pets while supporting store team leaders with daily operations. The role reinforces company standards and management routines, provides leadership coverage when team leaders are offsite, and also performs regular store team member duties. Responsibilities include operational tasks, back-office procedures, recruiting and team development, community engagement, and performing nail trims.

Requirements

High school diploma or GED.
At least 2 years of retail experience.
Proficiency in Microsoft Office.
Strong sales and customer service skills.
Ability to operate store equipment, including a forklift.
Ability to climb ladders, bend, kneel, and lift up to 50 pounds.
Ability to work flexible schedules.
Reliable transportation.
Must pass a drug screening where allowed by law.
Must be at least 18 years old.

Responsibilities

Provide exceptional, neighborly customer service and set an example for other team members.
Partner with store team leaders to learn and reinforce company standards and daily management routines.
Provide leadership coverage and perform management functions up to four times a week when team leaders are offsite.
Follow operational policies and procedures for cleanliness, animal care, safety, and security.
Learn and perform back-office procedures, including making signs, updating price changes, and inputting cashier records.
Participate in store recruiting, onboarding, and team member development.
Communicate opportunities to improve community engagement or store performance to team leaders.
Perform store team member duties when not acting as manager on duty or learning operational tasks.
Perform nail trims on pets.