shift supervisor - Store# 70726, PENN STATION - LIRR

Starbucks Coffee Company•New York, NY

10d•$23 - $26

About The Position

As a Shift Supervisor, you will lead with craft and heart to make the coffeehouse a welcoming space for the community. You will help create meaningful customer experiences and support the preparation of food and beverages to Starbucks standards. The role involves directing and coordinating the work of other employees while maintaining store operating policies and standards, including customer service, cash handling, and safety and security.

Requirements

At least six months of experience in a position involving constant interaction with customers and fulfilling their requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Available to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.

Responsibilities

Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations.
Direct and delegate work to other employees and coordinate tasks among employees.
Fulfill customer requests and help create a welcoming coffeehouse experience.
Maintain store operating policies and standards for product quality, cash handling, safety, and security.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave and family expansion reimbursement.
Paid vacation and sick time, subject to applicable eligibility and accrual terms.
Additional pay for working on one of eight observed holidays.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program and Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
Upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.