shift supervisor - Store# 06965, INVERNESS/HWY 280 & INVERNESS CTR

Starbucks Coffee Company•Birmingham, AL

11d•$21 - $23

About The Position

As a Shift Supervisor at Starbucks, you will lead with craft and heart to make the coffeehouse a welcoming space for the community. You will help create meaningful customer connections, prepare and coach the preparation of beverages and food to standard recipes or customized customer requests, and direct or coordinate the work of other employees.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available to work flexible hours, which may include early mornings, evenings, weekends, nights, and holidays.
Meet store operating policies and standards, including quality beverage and food products, cash handling, and store safety and security, with or without reasonable accommodations.
At least six months of experience in a position requiring constant customer interaction and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Direct the work of other employees and delegate or coordinate tasks.
Prepare and coach the preparation of food and beverages according to standard recipes or customized customer requests.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide quality customer service and fulfill customer requests.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability coverage.
Paid parental leave.
Family expansion reimbursement.
Paid vacation, accrued after an introductory period.
Sick time.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care.
DACA reimbursement.