shift supervisor - Store# 06416, US 380 & US 75

Starbucks Coffee Company•McKinney, TX

12d•$19 - $22

About The Position

As a Shift Supervisor, you will lead with craft and heart to help create a warm, welcoming coffeehouse where customers and community members can connect. You will direct and coordinate the work of other employees, prepare and coach the preparation of food and beverages to standard recipes or customized customer requests, and help meet store operating policies and standards. The role requires a customer-focused approach, effective communication, and teamwork. Flexible availability may include early mornings, evenings, weekends, nights, and holidays.

Requirements

At least six months of experience in a position involving constant interaction with and fulfillment of customer requests.
At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
Available to work flexible hours that may include early mornings, evenings, weekends, nights, and holidays.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Ability to meet store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety and security, with or without reasonable accommodation.

Responsibilities

Direct and coordinate the work of other employees.
Prepare and coach the preparation of food and beverages according to standard recipes or customized customer requests.
Meet store operating policies and standards for product quality, cash handling, and store safety and security.
Provide customer service and help create a welcoming coffeehouse environment.
Maintain regular and consistent attendance and punctuality.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation
Sick time
Additional pay for working on one of eight observed holidays
Eligible participation in a 401(k) retirement plan with employer match
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Quarterly bonus opportunity
Incentivized emergency savings and financial well-being tools
100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan
Student loan management resources and access to other educational opportunities
Backup care
DACA reimbursement