shift supervisor - Store# 54307, 16TH & US-31

Starbucks Coffee Company•Holland, MI

8d•$19 - $22

About The Position

As a Shift Supervisor, you will lead with craft and heart to make the coffeehouse a welcoming space for the community. You will help create meaningful customer moments and support the preparation of coffeehouse beverages and food to standard recipes or customers’ customizations. The role includes directing and coordinating other employees’ work while meeting store operating standards for product quality, cash handling, safety, and security.

Requirements

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Be available to work flexible hours that may include early mornings, evenings, weekends, nights, and holidays.
Meet store operating policies and standards, including quality, cash handling, and store safety and security requirements, with or without reasonable accommodation.
At least six months of experience in a position involving constant interaction with customers and fulfilling their requests.
At least six months of experience delegating tasks to other employees and/or coordinating tasks for two or more employees.
Ability to direct the work of others.
Ability to learn quickly.
Effective oral communication skills.
Knowledge of the retail environment.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.

Responsibilities

Lead the shift in creating a warm, welcoming coffeehouse experience for customers.
Prepare and coach the preparation of food and beverages according to standard recipes and customer customizations.
Direct and delegate work to other employees and coordinate tasks among employees.
Meet store operating policies and standards for beverage and food quality, cash handling, safety, and security.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation, accrued after an introductory period.
Sick time.
Additional pay for working on one of eight observed holidays.
Eligible participation in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
Quarterly bonus opportunity.
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.