Store Shift Supervisor

Pet Supplies Plus 4007 • Hamilton, OH

3d • $16 - $19

About The Position

As a Store Shift Supervisor, you help lead the team during your shift, ensuring every neighbor has an exceptional, neighborly experience while daily operations run smoothly. The role combines hands-on team support, customer service, sales, and store operations in a pet-focused retail environment.

Requirements

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to stand, bend, stoop, twist, and move for extended periods.
• Ability to lift up to 65 lbs.
• Ability to climb ladders and perform physical store tasks.
• Reliable transportation and ability to work flexible schedules, including evenings, weekends, and holidays.
• Must be 18 years old or older and able to meet hiring requirements set by the local franchise owner.

Nice To Haves

• Reliable, hands-on leadership and a willingness to lead by example.
• Strong communication skills.
• Organization and ability to manage multiple tasks at once.
• Ability to thrive in a fast-paced, team-oriented environment.
• Enjoyment of working with pets and people.

Responsibilities

• Deliver exceptional, neighborly service to customers.
• Support daily operations and help ensure a smooth, efficient shift.
• Assign tasks and help team members manage priorities and time.
• Assist customers with product selection and provide recommendations.
• Process transactions, support the register, and handle returns or issues.
• Place and manage special orders and fulfill online orders.
• Reconcile cash drawers and complete end-of-day procedures.
• Maintain a clean, safe, and organized store environment.
• Support the team wherever needed during busy periods.

Benefits

• Career growth and advancement opportunities
• Competitive pay
• Pet-first, people-first environment
• Neighborly, community-focused team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed