shift supervisor - Store# 69662, PORTAGE - SHAVER RD
About The Position
As a Shift Supervisor, you will lead with craft and heart to create a warm, welcoming coffeehouse for the community. You will help make each shift an opportunity to brighten customers’ days while supporting the preparation of coffee, beverages, and food to Starbucks standards or customized to customer requests. The role includes directing and coordinating the work of other employees and meeting store operating, cash-handling, safety, and security standards. Starbucks describes opportunities for partner development and offers a range of benefits and educational resources.
Requirements
- At least six months of experience in a position involving constant customer interaction and fulfilling customer requests.
- At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
- Ability to direct the work of others.
- Ability to learn quickly.
- Effective oral communication skills.
- Knowledge of the retail environment.
- Strong interpersonal skills.
- Ability to work as part of a team.
- Ability to build relationships.
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
- Availability to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
- Ability to meet store operating policies and standards, with or without reasonable accommodations.
Responsibilities
- Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations, including changes to temperature, ingredient quantities, or ingredients.
- Direct, delegate, and coordinate the work of other employees.
- Meet store operating policies and standards for product quality, cash handling, safety, and security.
- Interact with customers and fulfill their requests.
- Help create a welcoming coffeehouse experience for the community.
Benefits
- Medical, dental, and vision insurance.
- Basic and supplemental life insurance and other voluntary insurance benefits.
- Short-term and long-term disability.
- Paid parental leave.
- Family expansion reimbursement.
- Paid vacation, accruing after an introductory period; annual accrual is stated as up to 40 hours (64 hours in California).
- Sick time, accrued at one hour for every 25 or 30 hours worked depending on work location.
- Additional pay for working on one of eight observed holidays.
- Eligible participation in a 401(k) retirement plan with employer match.
- Discounted company stock program (S.I.P.).
- Starbucks equity program (Bean Stock).
- Quarterly bonus opportunity.
- Incentivized emergency savings and financial well-being tools.
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
- Student loan management resources and access to other educational opportunities.
- Backup care.
- DACA reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
