Shift Supervisor - 2213 Fillmore St

Joe & the Juice•San Francisco, CA

About The Position

As a Shift Supervisor at Joe & The Juice, you help keep the store running smoothly and lead the energy and standards of each shift. You support the store management team, delegate work, maintain strong operations, and help Juicers develop. The role focuses on following the Daily Concept Workflow, keeping the store clean and safe, training team members, providing a positive guest experience, and supporting sales performance. Joe & The Juice is a people-centric food and beverage company with an international network of employees and a culture centered on positive attitudes, inclusion, social ties, and growth. The company offers internal development through its Moneyball career system, educational programs, workshops, training, mentorship, exchange programs, international assignments, and career advancement opportunities. The company describes its sustainability agenda as part of its Nordic heritage and commitment to a better future.

Requirements

  • 1–2 years of experience in a similar supervisory or team lead role.
  • Strong organizational and communication skills.
  • Ability to stay cool and lead under pressure.
  • Passion for people, service, and personal growth.
  • Proactive, hands-on approach with a team-first mindset.
  • Must be at least 18 years of age.
  • Ability to stand for long periods of time.
  • Ability to lift between 50 and 60 lbs.
  • Ability to perform bending, stooping, crouching, and squatting movements.
  • Ability to safely handle and use sharp objects.
  • Ability to work near and operate a hot grill.

Responsibilities

  • Follow the Daily Concept Workflow by observing store traffic, assigning tasks, and providing feedback to keep the team focused.
  • Supervise and delegate daily checklists using the task-monitoring system; maintain cleanliness, safety, and Pink Standards, and report and document issues promptly and honestly.
  • Support new Juicers through the Knowledge–Training–Practice–Validation training approach.
  • Lead by example in creating warm guest interactions and handle in-store feedback professionally with a guest-first approach.
  • Monitor commercial targets, manage deliveries, report accurately, and guide the team in supporting store sales performance.
  • Support the store management team in daily store operations and help Juicers develop.

Benefits

  • Employee discount
  • Flexible schedule
  • Health insurance
  • Access to internal learning and growth programs, workshops, training sessions, and mentorship programs
  • Travel, exchange program, international assignment, and career advancement opportunities
  • Social events and activities
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