Shift Supervisor Level 1

Circle K Stores•Chandler, AZ

6h•Onsite

About The Position

The Shift Supervisor Level 1 provides prompt, courteous customer service, explains available car wash options, and helps ensure customer satisfaction. The supervisor completes all Car Wash Attendant duties, performs routine site upkeep and opening or closing procedures, and handles basic troubleshooting of XPT and DRB issues while following DRB protocols. The role includes completing the Supervisor Level DRB training course, attending Preventative Maintenance Training, and submitting five-day Preventative Maintenance Reports. The supervisor must be able to work with minimum direction and periodic supervision and demonstrate responsibility when the Site Manager is off site. A minimum of six months as a Car Wash Attendant is required before advancement. The position is based in a typical outdoor car wash environment in Chandler, Arizona. Work may involve damp and humid conditions, variable outdoor weather, and noise that can be excessively loud; hearing protection and other personal protective equipment are required as applicable. The employee must follow OSHA safety guidelines and standard operating procedures.

Requirements

At least six months as a Car Wash Attendant before advancement.
Able to work weekends; availability is required for weekdays and weekends.
Excellent communication skills, including active listening.
Excellent sales and customer service skills.
Ability to anticipate customer needs.
Able to demonstrate responsibility while the Site Manager is off site.
Able to perform the job safely in accordance with standard operating procedures without endangering the health or safety of self or others.
Able to work in damp and humid conditions and in outdoor variable weather conditions.
Frequently able to stand and walk throughout the workday; use hands; reach with hands and arms; climb or balance; and stoop, crouch, and kneel.
Able to regularly lift and/or move objects up to 25 pounds and occasionally up to 50 pounds.
Able to wear required personal protective equipment and comply with OSHA safety guidelines.

Nice To Haves

High school diploma or GED preferred.
Customer service experience preferred.
Some car wash experience preferred.

Responsibilities

Provide prompt, courteous, friendly, and attentive customer service; greet customers, answer questions, and explain wash options.
Help ensure customer satisfaction and promptly report inquiries, incidents, and issues.
Perform all Car Wash Attendant job duties.
Troubleshoot basic XPT and DRB issues and follow DRB Protocol.
Complete the Supervisor Level DRB training course, attend Preventative Maintenance Training, and complete five-day Preventative Maintenance Reports.
Complete site upkeep, including cleaning and maintaining the site.
Perform opening and closing procedures.
Enforce safety policies and follow OSHA guidelines and protocols.
Understand the functions of chemical room equipment and assist the Site Manager with tunnel and chemical room equipment repairs.
Clean out solenoids.
Work responsibly with minimum direction and periodic supervision, including when the Site Manager is off site.
Wear required personal protective equipment, including hearing, eye, foot, and hand protection as applicable.