Shift Supervisor Level 1

Circle K•San Antonio, FL

2d•Onsite

About The Position

The Shift Supervisor Level 1 works in an outdoor car wash environment and provides customer service, maintains site cleanliness, completes opening and closing procedures, and performs basic troubleshooting. The role must be performed safely in accordance with standard operating procedures and OSHA safety guidelines, including wearing required personal protective equipment. The supervisor works with minimum direction and periodic supervision and must be able to demonstrate responsibility when the Site Manager is off site. At least six months as a Car Wash Attendant is required before advancement. The role is full time and requires weekday and weekend availability.

Requirements

At least six months as a Car Wash Attendant before advancement.
Excellent communication skills, including active listening.
Excellent sales and customer service skills.
Ability to anticipate customer needs.
Ability to work weekends.
Ability to demonstrate responsibility while the Site Manager is off site.
Ability to enforce safety policies.
Understanding of chemical room equipment functions.
Ability to assist with tunnel and chemical room equipment repairs and clean out solenoids.
Ability to work safely in damp, humid, and variable outdoor weather conditions.
Ability to stand and walk throughout the workday; use hands; reach; climb or balance; and stop, crouch, and kneel.
Ability to lift or move objects up to 25 pounds regularly and occasionally up to 50 pounds.

Nice To Haves

High school diploma or GED preferred.
Customer service experience preferred.
Some car wash experience preferred.

Responsibilities

Provide prompt, courteous, friendly, and attentive customer service; greet customers, answer questions, and explain wash options.
Ensure customer satisfaction and report inquiries, incidents, and issues promptly.
Satisfactorily perform all Car Wash Attendant duties.
Troubleshoot basic XPT and DRB issues and follow DRB Protocol; read the Supervisor Level DRB training course.
Attend Preventative Maintenance Training and complete five days of Preventative Maintenance.
Report to work on time and follow the dress and appearance code.
Maintain and clean the site; assist the Site Manager with tunnel and chemical room equipment repairs.
Understand the functions of chemical room equipment and clean out solenoids.
Follow and enforce safety policies and procedures.
Perform opening and closing procedures and basic troubleshooting.
Work responsibly with minimum direction when the Site Manager is off site.