Shift Supervisor Level 1

Circle K Stores•San Antonio, FL

7d•Onsite

About The Position

The Shift Supervisor Level 1 works in an outdoor car wash environment and provides customer service, maintains the site, completes opening and closing procedures, and performs basic troubleshooting. The role requires completing all Car Wash Attendant duties, following DRB protocols, understanding basic XPT and DRB troubleshooting, and attending preventative maintenance training. The supervisor must be able to work with minimum direction and periodic supervision and demonstrate responsibility when the Site Manager is off site. A minimum of six months as a Car Wash Attendant is required before advancement. The position involves frequent standing and walking, use of hands, reaching, climbing or balancing, and stopping, crouching, or kneeling. Employees must work safely in damp and humid conditions and variable outdoor weather, and may regularly lift or move objects up to 25 pounds and occasionally up to 50 pounds. The work environment may be moderately noisy or excessively loud, in which case hearing protection and other personal protective equipment are required. The role requires adherence to OSHA safety guidelines and protocols.

Requirements

At least six months as a Car Wash Attendant before advancement.
Excellent communication skills, including active listening.
Excellent sales and customer service skills and the ability to anticipate customer needs.
Ability to work weekends; weekday and weekend availability is required.
Ability to work with minimum direction and periodic supervision.
Ability to work safely in an outdoor car wash environment, including damp and humid conditions and variable weather.
Ability to stand and walk frequently, use hands, reach, climb or balance, and stop, crouch, or kneel.
Ability to regularly lift or move objects up to 25 pounds and occasionally up to 50 pounds.
Ability to wear required personal protective equipment, including hearing, eye, foot, and hand protection.

Nice To Haves

High school diploma or GED preferred.
Customer service experience preferred.
Some car wash experience preferred.

Responsibilities

Provide prompt, courteous, friendly, and attentive customer service; greet customers, answer questions, and explain wash options.
Ensure customer satisfaction and report inquiries, incidents, and issues in a timely manner.
Complete all Car Wash Attendant job duties.
Troubleshoot basic XPT and DRB issues, follow DRB Protocol, and complete the Supervisor Level DRB training course.
Attend Preventative Maintenance Training and complete five-day Preventative Maintenance Reports.
Report to work on time and follow the dress and appearance code.
Maintain and clean the site, including understanding chemical room equipment functions and assisting the Site Manager with tunnel and chemical room equipment repairs.
Clean out solenoids.
Complete opening and closing procedures.
Enforce safety policies and comply with OSHA safety guidelines and required PPE.
Demonstrate responsibility when the Site Manager is off site.