3rd Shift - Shift Production Supervisor

CTDI Careers•Jeffersonville, IN

About The Position

CTDI is a large-scale Engineering, Repair, and Logistics company serving major wireless telecommunications, high-speed Internet, and cable providers. The Shift Production Supervisor coordinates and assigns production workers’ activities, ensures production targets and quality standards are met, and contributes to P&L results. The role supervises production operations in assigned areas or shifts. The schedule is 3rd shift, 10:00 p.m. to 6:30 a.m., Sunday through Thursday.

Requirements

At least 1 year of leadership experience.
Strong problem-solving and decision-making skills, with a focus on results and continuous improvement.
Detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
Leadership and interpersonal abilities, including effective verbal and written communication.
Ability to engage professionally with customers.
Proficiency in Microsoft Office and general computer use.
Must be 18 years of age.
Must be authorized to work in the United States; visa sponsorship is not available.

Nice To Haves

Materials or distribution environment experience.
Previous experience in high-volume distribution, manufacturing, technical service (such as testing and repair), or forward logistics.
Experience supervising temporary staff.
Experience with UKG.
Associate degree preferred, or equivalent work experience.

Responsibilities

Supervise employees operating production machinery, assembling items, conducting quality checks, or packaging products for shipment.
Assign daily tasks, support employees in addressing production challenges, and identify opportunities to improve operations.
Help the team meet or exceed daily KPIs through accurate reporting aligned with customer expectations.
Communicate shift updates during transition meetings so the next shift is prepared.
Provide first-level support for escalated issues during the shift.
Monitor departmental performance metrics to maintain production quality.
Communicate with management and customers to meet SLAs and promptly resolve issues.
Address employee concerns and assist HR and managers with disciplinary actions for direct labor team members.
Review employee timecards for accuracy and timeliness, correct errors, and resolve discrepancies in accordance with company policies.
Escalate temporary labor attendance, conduct, and performance issues through appropriate channels.
Foster open communication, mutual respect, and collaboration to support a positive work environment.
Assist with P&L forecasting and analysis, labor planning, and scheduling.
Prepare and deliver daily performance feedback and reporting.
Coordinate workflow and ensure supplies and materials are available to meet demand.
Train, motivate, and support employees on company procedures, development opportunities, and departmental processes.
Ensure compliance with health and safety regulations, company policies, and industry standards.
Perform other duties as assigned based on the needs of the business the warehouse supports.