Shift Manager - VALENCIA I-10
About The Position
Super Star Car Wash is an industry-leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. The company aims to deliver fast, high-quality, professional service in a friendly environment while developing strong leaders and engaged teams. Shift Managers are operational leaders responsible for daily business operations. As Manager-on-Duty, the Shift Manager is accountable for onsite culture, team performance, safety, service execution, and the guest experience. The role is suited to leaders who enjoy fast-paced environments and developing people, and offers a pathway to higher-level operational leadership. Shift Managers rotate through defined areas of responsibility to develop leadership, business, and operational skills. The position involves prolonged standing and walking, manual tasks, operating equipment, and stamina throughout the shift. It also requires working outdoors in all weather conditions.
Requirements
- At least 18 years of age.
- High school diploma or GED.
- At least 1 year of supervisory or leadership experience.
- Demonstrated ability to lead teams, make decisions, and drive results.
- High integrity and professionalism.
- Strong communication and problem-solving skills.
- Ability to motivate, coach, and hold others accountable.
- Comfort working outdoors in all weather conditions.
- Energy, adaptability, and a hands-on leadership style.
Nice To Haves
- Retail, hospitality, or car wash experience.
Responsibilities
- Lead daily shift execution, including staffing, business flow, safety, and service standards.
- Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
- Ensure smooth shift transitions through clear communication and follow-through.
- Execute opening and closing procedures and maintain operational readiness.
- Lead, coach, and hold team members accountable to operational standards.
- Provide hands-on coaching, recognize team members, support training completion, and promote engagement and accountability.
- Model company values and enforce policies and procedures.
- Proactively identify safety risks and address issues immediately.
- Ensure consistent execution of brand and cleanliness standards.
- Rotate through People & Staffing Leadership responsibilities, including scheduling, onboarding support, attendance tracking, performance documentation, and training compliance.
- Rotate through Sales & Training Leadership responsibilities, including team training, coaching sales behaviors, certification support, and identifying development gaps.
- Rotate through Operations & Tunnel Leadership responsibilities, including site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization.
Benefits
- Medical, dental, and vision coverage.
- Short-term disability, long-term disability, and life insurance options.
- 401(k) eligibility with company match.
- Free unlimited car washes.
- Accrued vacation time.
- Sick time in accordance with state law.
- Tuition reimbursement.
- Clear career path into higher levels of operations leadership.
- Hands-on leadership experience with real decision-making authority.
- Supportive leadership team and structured development opportunities.
- Stable, growing company with a people-first culture.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
