Shift Manager - LC

CAMPBELL OIL COMPANY INC • Shallotte, NC

11d • Onsite

About The Position

The Shift Manager oversees daily restaurant operations during their shift, ensuring strong customer service, effective team performance, and compliance with quality and safety standards. The role includes leading and supporting staff, coordinating restaurant activities, and helping the restaurant meet its goals while delivering an exceptional dining experience. A detailed job description will be available when employment begins.

Requirements

• High school diploma or equivalent.
• Minimum food service industry experience is listed as [X years]; the posting does not provide a specific number.
• Minimum supervisory experience is listed as [X years]; the posting does not provide a specific number.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Proficiency with point-of-sale (POS) systems and restaurant management software.
• Strong problem-solving skills and attention to detail.
• Ability to stand for long periods and perform physical tasks, including lifting; no weight limit is specified.
• Ability to work flexible hours, including nights, weekends, and holidays as required.
• Ability to navigate a busy restaurant environment efficiently.

Nice To Haves

• Additional education in hospitality or restaurant management.

Responsibilities

• Supervise and lead team members during shifts, providing direction and support.
• Assist in training and developing staff to improve performance and customer service skills.
• Oversee daily operations and ensure compliance with company policies and procedures.
• Monitor food quality, presentation, and safety standards.
• Ensure guests receive prompt, friendly, and efficient service.
• Address customer inquiries, complaints, and feedback professionally and work to resolve issues.
• Assist in managing labor costs, inventory, and supplies to support profitability.
• Prepare cash registers and ensure accurate cash handling and end-of-shift reporting.
• Create and manage employee schedules to provide appropriate coverage during peak hours.
• Monitor employee performance, provide feedback, and conduct performance evaluations.
• Enforce health and safety regulations and maintain a safe working environment.
• Conduct restaurant inspections to ensure cleanliness and compliance with health codes.

Benefits

• Medical, dental, vision, life, and disability benefits.
• 401(k) with company match.
• Paid time off in the first year.
• Paid gym memberships.
• Flexible schedules to attend family events.
• Everyday Pay if needed.
• Professional training.
• Advancement opportunities.
• Leadership training.
• Family-first atmosphere and team-first environment.
• Competitive total compensation plans.
• Monthly team-building exercises.
• Remote work in select roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED