Shift Manager - LC

CAMPBELL OIL COMPANY INC • Conway, SC

11d • Onsite

About The Position

The Shift Manager oversees daily restaurant operations during an assigned shift, ensuring excellent customer service, efficient team performance, and compliance with quality and safety standards. The role includes leading and supporting staff, coordinating restaurant activities, and helping achieve restaurant goals while delivering an exceptional dining experience. A detailed job description will be available when employment begins.

Requirements

• High school diploma or equivalent.
• At least [X years] of food service industry experience, including at least [X years] in a supervisory role.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Proficiency in point-of-sale (POS) systems and restaurant management software.
• Strong problem-solving skills and attention to detail.
• Ability to stand for long periods and perform physical tasks, including lifting; the weight limit is unspecified.
• Ability to work flexible hours, including nights, weekends, and holidays as required.
• Ability to navigate a busy restaurant environment efficiently.

Nice To Haves

• Additional education in hospitality or restaurant management.

Responsibilities

• Supervise and lead team members during shifts, providing direction and support.
• Assist with training and developing staff to improve performance and customer service skills.
• Oversee daily operations and ensure compliance with company policies and procedures.
• Monitor food quality, presentation, and safety standards.
• Ensure guests receive prompt, friendly, and efficient service.
• Address customer inquiries, complaints, and feedback professionally and work to resolve issues.
• Assist with managing labor costs, inventory, and supplies to maximize profitability.
• Prepare cash registers and ensure accurate cash handling and end-of-shift reporting.
• Create and manage employee schedules to provide appropriate coverage during peak hours.
• Monitor employee performance, provide feedback, and conduct performance evaluations.
• Enforce health and safety regulations and maintain a safe working environment.
• Conduct restaurant inspections to ensure cleanliness and compliance with health codes.

Benefits

• Family-first atmosphere and team-first environment.
• Medical, dental, vision, life, and disability benefits.
• 401(k) with company match.
• Paid time off in the first year.
• Paid gym memberships.
• Remote work in select roles.
• Monthly team-building exercises.
• Everyday Pay if needed.
• Flexible schedules to attend family events.
• Professional training and leadership training.
• Advancement opportunities.
• Competitive total compensation plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED