Shift Manager - LC PT

CAMPBELL OIL COMPANY INC • New Bern, NC

11d • Onsite

About The Position

The Shift Manager oversees daily restaurant operations during a shift, ensuring excellent customer service, efficient team performance, and compliance with restaurant quality and safety standards. The role supports the restaurant’s goals and helps deliver an exceptional dining experience. A detailed job description will be available upon beginning employment.

Requirements

• High school diploma or equivalent.
• At least [X years] of food service industry experience, including at least [X years] in a supervisory role.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Proficiency with point-of-sale (POS) systems and restaurant management software.
• Strong problem-solving skills and attention to detail.
• Ability to stand for long periods and perform physical tasks, including lifting (weight not specified).
• Ability to work flexible hours, including nights, weekends, and holidays as required.
• Ability to navigate a busy restaurant environment efficiently.

Nice To Haves

• Additional education in hospitality or restaurant management.

Responsibilities

• Supervise and lead team members during shifts, providing direction and support.
• Assist with training and developing staff to improve performance and customer service skills.
• Oversee daily operations and ensure compliance with company policies and procedures.
• Monitor food quality, presentation, and safety standards.
• Ensure guests receive prompt, friendly, and efficient service; address inquiries, complaints, and feedback professionally and work to resolve issues.
• Assist with managing labor costs, inventory, and supplies.
• Prepare cash registers and ensure accurate cash handling and end-of-shift reporting.
• Create and manage employee schedules to provide appropriate coverage during peak hours.
• Monitor employee performance, provide feedback, and conduct performance evaluations.
• Enforce health and safety regulations and maintain a safe working environment.
• Conduct restaurant inspections to ensure cleanliness and compliance with health codes.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) match
• Paid time off in the first year
• Paid gym membership
• Flexible schedules
• Everyday Pay if needed
• Professional training
• Advancement opportunities
• Leadership training
• Family-first atmosphere
• Team-first environment
• Monthly team-building exercises
• Remote work in select roles

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED