Assistant Manager - LC

CAMPBELL OIL COMPANY INC•New Bern, NC

11d

About The Position

The Assistant Manager supports the Store Manager in overseeing daily restaurant operations, providing exceptional customer service, and maintaining food quality and safety standards. The role includes leading and developing team members, managing inventory, supporting sales and financial performance, and helping create a positive work environment. A detailed job description will be provided upon beginning employment.

Requirements

High school diploma or equivalent.
At least 2 years of experience in the food service industry, including at least 1 year in a supervisory or leadership role.
Strong leadership and team-building skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Proficiency in restaurant management software and point-of-sale (POS) systems.
Strong problem-solving skills and attention to detail.
Ability to stand for extended periods and perform physical tasks, including lifting up to 30 pounds.
Ability to work various shifts, including nights, weekends, and holidays as needed.
Ability to navigate a fast-paced restaurant environment.

Nice To Haves

Associate’s degree or higher in business or hospitality management.

Responsibilities

Assist in recruiting, training, and developing team members and foster a positive, productive work atmosphere.
Lead by example in customer service and operational practices.
Help manage day-to-day store or restaurant operations and ensure compliance with company policies and procedures.
Monitor and maintain food safety and cleanliness standards in compliance with health regulations.
Address customer inquiries, concerns, and complaints professionally and implement strategies to improve customer experience and satisfaction.
Assist in managing sales, costs, budgets, and overall restaurant financial performance.
Monitor inventory and assist with ordering supplies to maintain availability and minimize waste.
Prepare and maintain operational reports, including sales forecasts, labor costs, and inventory levels.
Assist in scheduling staff shifts to ensure adequate coverage during peak hours.
Uphold safety standards, maintain a safe working environment, and conduct inspections for health and safety compliance.