Cashier - LC

Austin Habitat for Humanity•Austin, TX

6d•Onsite

About The Position

Austin Habitat for Humanity is seeking a full-time Cashier at the Lake Creek ReStore in Austin, Texas. Reporting to the ReStore Manager, the Cashier provides excellent customer service as a first point of contact for retail customers and maintains the sales floor to support an enjoyable shopping experience. The role also includes cashiering, clerical and data-entry tasks, store upkeep, and occasional assistance to donors and customers.

Requirements

Experience in cash handling.
Ability to provide exceptional customer service and handle customer complaints professionally.
Ability to work in a fast-paced environment.
Ability to stand for long periods.
Experience with merchandising items.
Ability to lift 25 pounds frequently.
Effective written and oral communication skills.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to apply commonsense understanding to carry out written, oral, or diagrammed instructions and deal with problems involving several concrete variables in standardized situations.
Ability to work with little supervision.

Nice To Haves

Bilingual in Spanish and English.

Responsibilities

Provide knowledgeable, courteous, and prompt customer service; assist with customer complaints professionally.
Know the ReStore layout, answer customer questions, and direct customers to merchandise.
Use the ReStore point-of-sale system and classify items at the time of purchase.
Follow procedures for handling credit cards and cash, understand the pricing system, address pricing conflicts, and follow price changes.
Complete sold-item forms and explain holding and pickup guidelines for items not taken at purchase.
Follow return, exchange, and credit procedures.
Perform miscellaneous clerical duties, screen incoming phone calls and voicemail, and maintain CSR Program paperwork and reporting.
Enter donated-goods receipts and create signage for store products.
Restock sales-counter merchandise and compose and deliver the weekly office-supplies order.
Participate in annual inventory and periodic inventory of PM product.
Maintain cleanliness of the cash area and perform store upkeep, including sweeping, mopping, vacuuming, wiping shelves, cleaning restrooms, and dusting.
Provide volunteers with a meaningful volunteer experience and assist other staff members as needed.
Work a flexible schedule in support of store hours and maintain a professional appearance in uniform.
Occasionally greet and assist donors and customers and provide donation receipts.
Communicate Austin Habitat for Humanity's mission and values effectively.
Perform other duties as directed.