Shift Manager - Burger King Telshor LC
About The Position
The Shift Manager is the shift leader responsible for delivering restaurant sales and profit results through profitability, guest service, people, and operations. The role supports the Restaurant General Manager and Assistant Manager in managing operations during assigned shifts and directly manages a shift of Team Members under the direction of the Restaurant General Manager. The Shift Manager follows cash-control and security procedures, maintains inventory through daily and weekly inspections, and receives inventory truck orders. They motivate and direct Team Members to provide accurate, fast, and friendly service in clean surroundings; coach and provide feedback to improve team capabilities; and lead by example in implementing shift plans and achieving operational results. The role also oversees product preparation and sales, motivates Team Members at their workstations, reviews restaurant results for successes and improvement opportunities, and ensures operational and brand standards are upheld.
Requirements
- Must be at least 18 years of age.
- High school diploma or GED required.
- 1–2 years of previous quick-service restaurant experience.
- Demonstrated understanding of guest-service principles.
- Available to work evenings, weekends, and holidays.
- Ability to work long and/or irregular shifts as needed for proper restaurant functioning.
Nice To Haves
- Two years of college preferred.
Responsibilities
- Follow cash-control and security procedures, including safe counting and cash drawers.
- Maintain inventory by performing daily and weekly inventory inspections.
- Receive inventory truck orders.
- Motivate and direct Team Members to exceed guest expectations through accurate, fast, and friendly service in clean surroundings.
- Provide coaching and feedback to Team Members to increase team capabilities and restaurant performance.
- Set an example by working hard to implement shift plans and drive operational results.
- Direct efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.
- Motivate Team Members during the shift at each workstation.
- Review restaurant results to identify successes and areas for improvement.
- Ensure the restaurant upholds operational and brand standards.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
