Shift Manager - Burger King
About The Position
The Shift Manager is the shift leader focused on delivering sales and profit results through profitability, guest service, people, and operations. The Shift Manager supports the Restaurant General Manager and Assistant Manager in managing operations during assigned shifts, driving performance outcomes related to sales, profitability, guest service, and people. The role operates under the direction of the Restaurant General Manager and directly manages a shift of Team Members. Burger King restaurants serve more than 11 million guests worldwide each day and are known for high-quality, great-tasting, affordable food. Founded in 1954, Burger King is the world’s second-largest fast-food hamburger chain. Its commitment to premium ingredients, signature recipes, and family-friendly dining has defined the brand for more than 50 years.
Requirements
- Must be at least 18 years old.
- High school diploma or GED required.
- 1–2 years of previous quick-service restaurant experience.
- Demonstrated understanding of guest-service principles.
- Available to work evenings, weekends, and holidays.
- Able to work long and/or irregular shifts as needed for proper restaurant functioning.
Nice To Haves
- Two years of college preferred.
Responsibilities
- Follow cash-control and security procedures, including safe counting and cash-drawer management.
- Maintain inventory by conducting daily and weekly inspections.
- Receive inventory truck orders.
- Motivate and direct Team Members to exceed guest expectations through accurate, fast, and friendly service in clean surroundings.
- Coach and provide feedback to Team Members to build team capabilities and improve restaurant performance.
- Set an example by implementing shift plans and driving operational results.
- Direct efficient and accurate product preparation and sales to support prompt delivery within established speed-of-service guidelines.
- Motivate Team Members at each workstation during the shift.
- Review restaurant results to identify successes and areas for improvement.
- Ensure the restaurant upholds operational and brand standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
