Shift Manager

AES Restaurant Group • Dayton, OH

9d

About The Position

The Shift Manager oversees restaurant operations and directs team members during assigned shifts to ensure outstanding service and guest satisfaction. The role has full accountability for restaurant operations during shifts when management is not present. The Shift Manager works with the General Manager and Assistant Manager to achieve high performance in restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses restaurant systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food safety requirements, operations policies, and accounting controls.

Requirements

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8–10 hours.
• Ability to lift up to 50 pounds.
• Ability to climb ladders for general maintenance.
• Ability to bend, squat, twist, pull, and reach.
• Ability to communicate respectfully and treat others with respect.
• Coaching and developing others.
• Emotional resilience and patience.
• Leadership skills.
• Ability to work in a fast-paced environment and think on one’s feet.
• High standards of integrity and customer satisfaction.
• P&L management, operations management, restaurant management, and management of food and labor costs.

Responsibilities

• Ensure team members provide outstanding service and satisfy guests.
• Assist management with training and coaching team members.
• Use AES systems to run the restaurant across all shifts.
• Implement restaurant controls, especially for cash and inventory.
• Set and meet restaurant goals for service, operations, and financial results.
• Work with the General Manager and Assistant Manager to achieve strong performance in restaurant operations, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
• Use systems and tools, including the Systems Board and RTI Task Lists.
• Follow government regulations, employment law, food safety requirements, and operations policies.
• Implement accounting controls.

Benefits

• Part-time shifts
• Health insurance
• PTO
• Employee Rewards & Recognition Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed