Shift Manager - Rodeo and Scyene

Super Star Car Wash • Mesquite, TX

4d

About The Position

Super Star Car Wash is an industry-leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. The company focuses on delivering fast, high-quality, professional service in a friendly environment while developing strong leaders and engaged teams.

Shift Managers are operational leaders responsible for daily business execution. As Manager-on-Duty, the Shift Manager is accountable for onsite culture, team performance, safety, service execution, and the overall guest experience. The role is suited to leaders who enjoy fast-paced environments and developing people, and offers a pathway to higher-level operational leadership. Shift Managers rotate through areas of responsibility to develop leadership, business, and operational skills.

Responsibilities include managing shift execution and transitions, resolving guest and team issues, completing opening and closing procedures, coaching and developing team members, supporting training, and upholding company policies, safety, brand, and cleanliness standards. Rotational focus areas include people and staffing leadership, sales and training leadership, and operations and tunnel leadership.

The position involves prolonged standing and walking, manual tasks, operating equipment, and maintaining stamina throughout the shift. The role also requires working outdoors in all weather conditions.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• At least 1 year of supervisory or leadership experience.
• Demonstrated ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Nice To Haves

• Retail, hospitality, or car wash experience.

Responsibilities

• Own daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide shoulder-to-shoulder coaching and recognize team members.
• Support training completion and promote engagement and accountability.
• Model company values and enforce policies and procedures.
• Proactively identify safety risks and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Support scheduling, onboarding, attendance tracking, performance documentation, and training compliance.
• Lead team training, coach sales behaviors, support certifications, and identify development gaps.
• Maintain site cleanliness and equipment readiness, coordinate preventive maintenance, and organize the lot.

Benefits

• Medical, dental, and vision coverage.
• Short-term disability, long-term disability, and life insurance options.
• 401(k) eligibility with company match.
• Free unlimited car washes.
• Accrued vacation time.
• Sick time in accordance with state law.
• Tuition reimbursement.
• Clear career path into higher levels of operations leadership.
• Hands-on leadership experience with real decision-making authority.
• Supportive leadership team and structured development opportunities.
• Stable, growing company with a people-first culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED