Rodeo Team Member PT
About The Position
The Rodeo Team Member helps operate and maintain the car wash facility, prepare and safely guide vehicles through the wash, provide guest service, and support membership sales and success. The role includes monitoring and communicating vehicle and equipment information, handling tunnel incidents, maintaining a clean and safe facility, completing shift documentation and close-down tasks, and learning to open and close the car wash with leadership. Team Members must follow company policies, procedures, safety standards, and codes of conduct; attend mandatory training and team meetings; and perform other duties assigned by management. The position is part-time, located in Santa Fe, New Mexico, and offers $15.00–$17.00 per hour. It is eligible for cash and digital tips.
Requirements
- Able to lift up to 50 pounds.
- Able to remain on their feet for the entire workday.
- Willing and able to work in all weather conditions, including cold, hot, wet, rainy, and snowy conditions.
- Attend mandatory training sessions and team meetings and cleaning.
- Follow company policies, procedures, safety standards, codes of conduct, and safety procedures.
Responsibilities
- Meet operational KPIs, including safely preparing and loading vehicles and completing daily operational tasks.
- Greet guests approaching the car wash tunnel and engage each guest using the 4 Steps of Service.
- Guide and load each vehicle safely according to its size; perform vehicle safety inspections before washing.
- Use the bug prep gun to prepare vehicles and remove mud from wheel wells when appropriate.
- Make key adjustments to car wash equipment and know the locations of emergency stops (E-Stops).
- Handle tunnel incidents effectively and safely.
- Perform the vacuum service process and observe the vacuum area to support guest satisfaction.
- Explain the three single-wash packages and inform retail guests about memberships.
- Present the company’s Difference, support member visit success, and manage membership-related tasks.
- Train new Team Members using approved training modules.
- Monitor license plate recognition and RFID sticker reads; communicate relevant vehicle information and equipment retracts to the crew.
- Use the LEAP Conflict Resolution process.
- Complete the daily shift report to document shift performance.
- Maintain a clean, organized car wash facility, including equipment, walls, trench, vacuums, trash cans, and the lot.
- Participate in the nightly close-down checklist and learn to safely open and close the car wash with leadership.
- Use ladders safely and engage E-Stops while cleaning.
- Learn and follow backroom safety and equipment practices.
- Follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
- Work in all weather conditions, including cold, hot, wet, rainy, and snowy conditions.
- Attend mandatory training sessions and team meetings and cleaning.
- Perform other duties assigned by management.
Benefits
- Eligible for cash and digital tips
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
