Aztec Team Member PT
About The Position
The Aztec Team Member prepares and loads vehicles safely for the car wash, assists guests throughout the wash process, performs vacuum services, and helps maintain a clean and organized facility. The role includes operating and adjusting car wash equipment, inspecting vehicles, communicating relevant vehicle and equipment information to the crew, and addressing tunnel incidents safely. Team Members also inform guests about wash packages and memberships, support member visits, train new team members using approved modules, and complete shift reporting and closing duties. The position requires working outdoors in all weather conditions, following safety procedures, attending required training and meetings, and assisting with other duties assigned by management. The role is accountable for the company values of Excellence, Hard work, Stewardship, Difference, and Community, with KPIs including 100% of vehicles prepped and loaded safely and 100% of daily operational tasks completed. This position is eligible for cash and digital tips.
Requirements
- Knowledge of property safety and layouts, what not to wash, tunnel equipment, and emergency-stop locations.
- Ability to safely guide and load vehicles, prepare vehicles for washing, and perform vehicle safety inspections.
- Ability to make key adjustments to car wash equipment and handle tunnel incidents safely.
- Knowledge of vacuum service, wash packages, memberships, and membership management.
- Ability to use license plate recognition and RFID sticker reads.
- Fluency in the LEAP Conflict Resolution process.
- Ability to follow company and safety procedures and work safely around fumes, dirt, and harsh chemicals.
- Willingness to work in all weather conditions, including cold, hot, wet, rainy, and snowy conditions.
- Ability to lift up to 50 pounds.
- Ability to remain on one's feet 100% of the day and work outside.
- Attendance at mandatory training sessions and team meetings and cleaning.
Responsibilities
- Safely greet, guide, inspect, prepare, and load each vehicle according to its size and the wash process.
- Use the bug prep gun and remove mud from wheel wells when appropriate.
- Make key adjustments to car wash equipment and know the locations of emergency stops.
- Handle tunnel incidents safely and communicate key vehicle information and equipment retractions to the crew.
- Perform the vacuum service process and observe the vacuum area to support guest satisfaction.
- Engage with each guest using the 4 Steps of Service and explain the three single-wash packages and membership options.
- Support membership management and member visit success, including license plate recognition and RFID sticker reads.
- Present the company’s Difference to guests and follow the LEAP Conflict Resolution process.
- Train new team members using approved training modules.
- Participate in nightly shutdown checklists and learn to safely open and close the car wash with leadership.
- Complete daily shift reports documenting shift performance.
- Maintain a clean, organized car wash facility, including equipment, walls, trenches, vacuums, trash cans, and the lot.
- Follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures.
- Use ladders safely and engage emergency stops when cleaning; learn backroom safety and equipment practices.
- Attend all mandatory training sessions and team meetings and cleaning.
- Perform other duties assigned by management.
Benefits
- Eligible for cash and digital tips
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
