Aztec Team Member PT
About The Position
The Aztec Team Member is responsible for safely preparing and loading vehicles through the car wash tunnel, supporting vacuum services, maintaining the facility, and providing guest service. The role is accountable for the listed KPIs and values: Excellence, Hard work, Stewardship, Difference, and Community; 100% of vehicles prepped and loaded safely; and 100% of daily operational tasks completed. Team Members greet guests, explain wash packages and memberships, use equipment to prepare vehicles, monitor safety and vehicle handling, and respond effectively to tunnel incidents. They also support membership management, train new Team Members on approved modules, document shift performance, and participate in opening, closing, cleaning, training, and team meetings. The position requires working in all weather conditions, standing throughout the day, and lifting up to 50 pounds. It is eligible for cash and digital tips.
Requirements
- Able to lift up to 50 pounds.
- Able to remain on their feet 100% of the day and work outside.
- Willing to work in all weather conditions, including cold, hot, wet, rainy, and snowy conditions.
- Follow company policies, procedures, safety standards, codes of conduct, and safety procedures.
Responsibilities
- Know property safety procedures and layouts, what vehicles or items not to wash, tunnel equipment, and emergency-stop locations.
- Greet guests as they approach the car wash tunnel and engage with each guest using the 4 Steps of Service.
- Safely guide and load vehicles according to their size.
- Use the bug prep gun to prepare vehicles for washing and remove mud from wheel wells when appropriate.
- Perform safety inspections of vehicles before washing and make key adjustments to car wash equipment.
- Handle tunnel incidents effectively and safely.
- Perform the vacuum service process and observe the vacuum area for guest satisfaction.
- Participate in the nightly close-down checklist and learn to safely open and close the car wash with leadership.
- Explain the three single-wash packages and inform retail guests about memberships.
- Present the company’s Difference and help improve member visit success rates.
- Support license plate recognition and RFID sticker reads; communicate key vehicle information and equipment retractions to the crew.
- Maintain knowledge of membership management and the LEAP Conflict Resolution process.
- Complete the daily shift report to document shift performance.
- Train new Team Members on approved training modules.
- Maintain a clean, organized car wash facility; assist with cleaning equipment, walls, trenches, vacuums, trash cans, and the lot.
- Use ladders safely and engage the emergency stop while cleaning.
- Learn backroom safety and equipment procedures.
- Follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
- Work in all weather conditions, including cold, heat, wet conditions, rain, and snow.
- Attend mandatory training sessions and team meetings and cleaning.
- Perform other duties assigned by management.
Benefits
- Eligible for cash and digital tips.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
