Shift Manager - 91ST AVE

Super Star Car Wash • Peoria, AZ

1d • Onsite

About The Position

Super Star Car Wash is seeking a Shift Manager to lead daily onsite operations as Manager-on-Duty. The role is accountable for onsite culture, team performance, safety, service execution, and the guest experience. Shift Managers rotate through defined focus areas to build leadership, business, and operational skills, with a stated pathway into higher-level operational leadership.

The position includes leading shift execution and transitions, resolving guest and team issues, coaching and developing employees, supporting training, and ensuring compliance with safety, brand, and cleanliness standards. Rotational focus areas include people and staffing leadership, sales and training leadership, and operations and tunnel leadership.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• At least 1 year of supervisory or leadership experience.
• Ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Nice To Haves

• Retail, hospitality, or car wash experience.

Responsibilities

• Lead daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide hands-on coaching and recognize team members.
• Support training completion and promote engagement and accountability.
• Model company values and enforce policies and procedures.
• Identify safety risks proactively and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Support scheduling, onboarding, attendance tracking, performance documentation, and training compliance.
• Lead team training, coach sales behaviors, support certification, and identify development gaps.
• Oversee site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization.

Benefits

• Medical, dental, and vision coverage.
• Short-term disability, long-term disability, and life insurance options.
• 401(k) eligibility with company match.
• Free unlimited car washes.
• Accrued vacation time.
• Sick time in accordance with state law.
• Tuition reimbursement.
• Clear career path into higher levels of operations leadership.
• Hands-on leadership experience with real decision-making authority.
• Supportive leadership team and structured development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED