Shift Manager - 91ST AVE

Super Star Car Wash•Peoria, AZ

18h•Onsite

About The Position

Super Star Car Wash is an industry-leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. The Shift Manager is an operational leader responsible for daily business operations, onsite culture, team performance, safety, service execution, and the overall guest experience. Serving as Manager-on-Duty, this role resolves guest and team issues and supports smooth shift transitions, operational readiness, and consistent service standards. Shift Managers rotate through focus areas to develop leadership, business, and operational skills. These areas include people and staffing leadership; sales and training leadership; and operations and tunnel leadership. The position offers hands-on leadership experience, structured development opportunities, and a potential career path into higher levels of operations leadership. The role involves working outdoors in all weather conditions, prolonged standing and walking, manual tasks, operating equipment, and maintaining stamina throughout the shift.

Requirements

At least 18 years of age.
High school diploma or GED.
Minimum 1 year of supervisory or leadership experience.
Demonstrated ability to lead teams, make decisions, and drive results.
High integrity and professionalism.
Strong communication and problem-solving skills.
Ability to motivate, coach, and hold others accountable.
Comfort working outdoors in all weather conditions.
Energy, adaptability, and a hands-on leadership style.

Nice To Haves

Retail, hospitality, or car wash experience preferred.

Responsibilities

Own daily shift execution, including staffing, business flow, safety, and service standards.
Serve as Manager-on-Duty and resolve guest and team issues with confidence and discretion.
Ensure smooth shift transitions through clear communication and follow-through.
Execute opening and closing procedures and maintain operational readiness.
Lead, coach, and hold team members accountable to operational standards.
Provide hands-on coaching, recognize team members, support training completion, and promote engagement and accountability.
Model company values and enforce policies and procedures.
Identify safety risks proactively and address issues immediately.
Ensure consistent execution of brand and cleanliness standards.
Support scheduling, onboarding, attendance tracking, performance documentation, and training compliance in the People & Staffing Leadership rotation.
Support team training, sales-behavior coaching, certification, and identification of development gaps in the Sales & Training Leadership rotation.
Support site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization in the Operations & Tunnel Leadership rotation.