Security Officer - Cedar Ave. (Night Shift)

Children's Hospital of Philadelphia•Philadelphia, PA

4d•$21 - $26•Onsite

About The Position

The Security Officer is responsible for maintaining a safe, secure, and child-centered environment for patients, families, visitors, and staff. In a pediatric setting, officers provide protection along with compassionate, family-focused support. They respond to hospital emergencies, including behavioral health events and safety threats, and serve as trained first responders in accordance with hospital protocols. The position requires sound judgment, calm decision-making, and close partnership with clinical teams to support safe patient care. Officers perform entry screening and patrol buildings and, when assigned, surrounding areas and parking areas on foot or in a patrol vehicle. They enforce Enterprise security and safety policies, check identification and badges, confirm that visitors, vendors, and contractors are authorized and signed in, and escort unauthorized persons from the property. Officers provide requested security escorts and screen people for weapons or prohibited items, documenting and securing identified items as appropriate. The role includes responding to routine calls and emergencies, supporting clinical teams during patient restraint events, intervening when necessary in conflicts, and reporting and documenting incidents. Officers also support helicopter landings, Fire Brigade response during fire alarms, emergency preparedness events, and campus parking matters. The position requires the ability to work all shift times and rotate between shifts as needed, operate a company vehicle or be insured under a CHOP policy, and wear a respirator device.

Requirements

High school diploma or GED.
At least six months of experience in security, public safety, emergency services, behavioral health, or similar high-interaction roles requiring de-escalation and incident response.
Basic proficiency with online training, computer-based incident reporting, access control/alarm systems, weapons detection, and CCTV systems.
Basic proficiency with office software, including Microsoft Office, email, and Outlook calendar.
Strong verbal and written communication skills.
Strong conflict resolution skills.
Ability to respond quickly and calmly when individuals exhibit negative or threatening behavior.
Ability to operate a company vehicle and/or be insured on a CHOP policy.
Ability to work all shift times and rotate between shifts as needed.
Ability to wear a respirator device.
Experience with de-escalation techniques.
Ability to manage high-stress or emotionally charged situations.
Experience in environments with vulnerable populations, including patients, families, or behavioral health populations.
Driver's License required upon hire.
Pennsylvania Act 235 required within four months.
CPI Training required within six months.
Patient-facing employees or employees working in patient care buildings must receive an annual influenza vaccine as a condition of employment.

Nice To Haves

Associate's degree in Criminal Justice, Management, or a related field.
At least one year of security experience in hospitals, law enforcement, related Criminal Justice agencies, or military duty with honorable discharge.
Certified Healthcare Security Officer (CHSO) certification from the International Association for Healthcare Security and Safety, preferred upon hire.

Responsibilities

Perform entry screening at fixed posts and patrol buildings to provide a secure environment.
Enforce Enterprise security and safety policies and procedures.
Report problems and emergencies to the immediate supervisor and document incidents in written reports and daily activity logs.
Promptly respond to routine security calls, service requests, and emergencies, and notify Base of response outcomes.
Patrol surrounding areas and parking areas on foot or in a patrol vehicle when assigned.
Screen people entering facilities; verify employee IDs and visitor badges; confirm visitors, vendors, and contractors are authorized and signed in; and enforce facility rules.
Escort unauthorized persons from facilities or the property.
Provide security escorts for employees, patients, patient families, and visitors as requested, following supervisor direction and maintaining a friendly demeanor in accordance with ICARE values.
Screen individuals for weapons and prohibited items using handheld or walkthrough/by detection devices when appropriate; document and secure identified items and return them when appropriate as individuals leave the property.
Assist clinical teams with aggressive patients during restraint events, including holding limbs while restraint devices are applied or clinical procedures are completed.
Respond to routine and emergency situations as directed by a supervisor or Base Operator, or when witnessing an event firsthand.
Provide support during helicopter landings, serve as a Fire Brigade member during fire alarms, and participate in emergency preparedness events as needed.
Intervene in verbal and physical conflicts as necessary to protect the safety of all persons.
Identify and document illegally parked vehicles, notify a supervisor when towing or police services may be needed, and assist parking team members with parking-related matters.