Shift Manager, Beverage
About The Position
Under the supervision of the Beverage Manager, the Shift Manager, Beverage serves as the managerial presence for the Beverage Department and manages beverage service and operations during an assigned shift. The role supervises Assistant Managers, observes team members to ensure safe alcohol service and protection of assets, and holds team members accountable for delivering memorable, sincere service and maintaining high performance. The position oversees floor, service, and operational responsibilities during the assigned shift, with a focus on bar operations and the Beverage Department’s infrastructure and cocktail operation. It also supports Team Member satisfaction through ongoing training and development. The department operates 24 hours a day, seven days a week, and the manager must be able to work any shift. The work environment is a fast-paced, guest-service-oriented restaurant or lounge that may be noisy and crowded, with prolonged periods of standing and walking. Employment preference is given to members of the Seminole Tribe who meet the job requirements, followed by members of other federally recognized Native American Tribes who meet the requirements. Final candidates must obtain gaming licensure through a background check with Seminole Gaming Compliance and Regulations before an offer is extended; checks may include credit and criminal background checks.
Requirements
- High school diploma, GED, or equivalent.
- At least 3 years of food or beverage management experience, or an equivalent combination of education and experience.
- Proficient knowledge of Microsoft Office, Excel, and Word.
- Strong ability to manage beverage assets, including inventory control, pour analysis, and pricing and purchasing specifications.
- Team-oriented approach and enjoyment of working with and assisting people.
- Ability to exercise independent judgment.
- Articulate communication and a professional appearance and demeanor.
- Punctuality and ability to meet deadlines.
- Ability to work any shift, as the department operates 24 hours a day, 7 days a week.
Nice To Haves
- Associate or bachelor’s degree in a related discipline.
- Familiarity with the Stratton Warren purchasing system and POS procedures on the Info-genesis platform.
- Experience in high-volume beverage operations.
- Experience in a casino and/or hotel environment.
Responsibilities
- Manage Beverage Department service and operations during the assigned shift.
- Supervise Assistant Managers in their respective roles.
- Observe team members to ensure safe alcohol service and protection of assets.
- Hold team members accountable for maintaining high performance and delivering memorable, sincere service.
- Oversee floor, service, and operational responsibilities for the Beverage Department during the assigned shift.
- Focus on bar operations and the Beverage Department’s infrastructure and cocktail operation.
- Drive Team Member satisfaction through ongoing training and development.
- Adhere to Seminole Tribe policies and procedures and comply with Gaming Commission regulations and applicable departmental policies and procedures.
- Perform other assignments as directed.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Paid time off
- Annual bonus opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
