Tukwila Shift Leader
About The Position
Taco Time NW is hiring a Shift Leader to supervise restaurant employees and help deliver high-quality guest service and an exceptional dining experience. The role includes training employees, planning and assigning work, directing team members, evaluating daily performance, providing recognition and coaching, and addressing complaints and problems when a manager is absent. Shift Leaders also support food preparation and service, maintain workplace safety, reconcile daily receipts, and set and enforce shift goals and policies. Taco Time NW’s hiring process is virtual. The company describes its team as fun, energetic, friendly, outgoing, and confident, with a shared commitment to guest service. Taco Time NW is an Equal Opportunity Employer.
Requirements
- Food handler’s permit.
- Three to six months of practical experience in a corporate-owned restaurant.
- Must be at least 18 years old.
- Strong commitment to quality customer service and ability to work with a team.
- Ability to multitask in a fast-paced environment.
- Strong communication skills and ability to listen attentively to guests and team members.
- Accuracy and thoroughness, with a focus on improving and promoting quality.
- Ability to work with minimal supervision, complete tasks without instruction, and problem-solve when needed.
- Basic math skills.
- Ability to frequently move and/or lift products and containers weighing 10 to 50 pounds.
Responsibilities
- Direct, coordinate, and participate in preparing, cooking, assembling, or packaging food.
- Give written and oral instructions and establish priorities and work sequences to expedite workflow.
- Assign duties and review work for completeness, efficiency, and compliance with policies and procedures.
- Reconcile daily receipts using the cash control sheet and daily sales log, record drops, and make daily bank deposits.
- Demonstrate a complete understanding of the menu.
- Assist with serving orders and attending to guests’ needs.
- Coach employees and enforce workplace safety policies and procedures.
- Communicate performance issues to the assistant general manager and general manager.
- Create and carry out shift goals and enforce policies during the shift.
- Train employees; plan, assign, and direct work; evaluate daily performance; reward and coach employees; and address complaints and resolve problems when a manager is absent.
Benefits
- Competitive wages
- Incentive bonus potential up to $800
- Payday every Friday
- Medical and dental benefits
- 401(k) retirement plans
- Education assistance
- Childcare assistance
- Flexible schedules
- Free employee shift meals
- Paid time off
- Promotions from within
- Taco Time Cares employee hardship program
- Employee discounts for employees and immediate family
- Through the Taco Time NW app, employees can purchase up to $40 worth of Taco Time three times per week during non-prime-time hours
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
