Shift Leader - Tempe
About The Position
Luna Grill is hiring hands-on Shift Leaders for its new Tempe location. The fast-casual/QSR restaurant serves Mediterranean food and is expanding its Arizona footprint. The Shift Leader sets the tone for each shift by leading from the floor, supporting the team, delivering strong guest experiences, and keeping restaurant operations running smoothly. The role includes acting as the person in charge, overseeing front-of-house operations, coordinating with the kitchen, coaching team members, and ensuring compliance with safety, sanitation, and labor policies. Luna Grill describes itself as a people-first, team-focused workplace that offers growth and promotion opportunities. The company has operated for more than 20 years and has more than 50 locations in Southern California and Dallas–Fort Worth. Luna Grill participates in E-Verify and is an equal opportunity employer committed to a welcoming and inclusive environment free from discrimination.
Requirements
- At least 2 years of restaurant supervisory or leadership experience in a high-volume or fast-casual environment.
- Must be at least 18 years old.
- Strong communication and problem-solving skills.
- Hands-on leadership style and ability to lead by example.
- Ability to multitask, organize, and coach under pressure.
- Flexibility to work nights, weekends, and holidays.
Nice To Haves
- Bilingual ability in English and Spanish.
Responsibilities
- Lead by example while serving guests and supporting the team.
- Act as the person in charge and handle daily operations, guest satisfaction, and team deployment.
- Oversee front-of-house operations and maintain a clean, efficient, and welcoming environment.
- Deliver hospitality, promptly resolve guest issues, and create a positive guest experience.
- Coach and motivate team members in real time to uphold Luna Grill’s standards.
- Support inventory counts, shift recaps, and basic administrative tasks.
- Collaborate with the kitchen team to maintain service flow and food quality.
- Maintain compliance with safety, sanitation, and labor policies.
Benefits
- Competitive hourly rate plus team tip pool; compensation varies by region and market.
- Free healthy shift meals.
- Flexible scheduling.
- Recognition, rewards, and referral bonuses.
- Team member discounts.
- Growth and promotion opportunities as the company expands.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
