Shift Leader, Philadelphia | Luke's Lobster

LUKES LOBSTER • Philadelphia, PA

8d • $16 - $16 • Onsite

About The Position

Luke’s Lobster is hiring a Shift Leader for its Rittenhouse Square shack in Philadelphia. The role involves preparing and serving a simple seafood-centric menu, with minor food preparation and no cooking, and providing friendly guest service. The Shift Leader takes and recommends orders, performs opening and closing duties, and helps maintain a clean, safe, organized shack. As a key-holder, the role opens and closes the location and oversees a small team of two to three during a shift. The position also involves cash handling and tip distribution, and communicating the company’s mission of serving sustainable, traceable seafood.

The listed wage is $16 per hour, plus tips. The posting states that teammates earn an average of an additional $11 per hour when tips are included. Luke’s Lobster describes its culture as valuing diversity, creativity, transparency, and open communication, and notes opportunities for advancement in a growing company.

Requirements

• Exceptional attention to cleanliness and organization.
• Ability to perform guest service, take orders, recommend products, and carry out register merchandising.
• Ability to perform opening and closing duties and open and close the shack as a key-holder.
• Ability to oversee a small team of two to three during a shift.
• Ability to handle cash and distribute tips.

Responsibilities

• Prepare and serve a simple seafood-centric menu, including minor food preparation; no cooking is required.
• Engage with guests, provide friendly service, and make frequent table touches.
• Take orders, recommend products, and perform creative merchandising at the register.
• Perform opening and closing duties, including cleaning, setting up for AM/PM shifts, and opening and closing the shack as a key-holder.
• Maintain attention to safety, cleanliness, and organization, including sweeping, mopping, and light dishwashing.
• Oversee a small team of two to three people during a shift.
• Handle cash and distribute tips.
• Communicate Luke’s Lobster’s mission of serving sustainable, traceable seafood.

Benefits

• Medical, dental, and vision insurance on a national PPO network, with company premium contributions after one month for full-time employees.
• Health Savings Account and supplemental accident and hospital indemnity insurance policies for full-time employees.
• Low-asset-fee 401(k) retirement plan after one month.
• Pre-tax commuter benefits.
• Employee discounts: 50% off in the shack and 25% off Luke’s Online Market.
• Casual dress code and environment.
• Opportunities for advancement in a growing company.
• Tips; the posting states teammates earn an average of an additional $11 per hour when tips are included.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed