Shift Leader
About The Position
As a Shift Leader at Team Lyders, you will support daily restaurant operations, assist in training and developing team members, and ensure exceptional service for guests. You will help maintain company and brand standards while fostering a positive work environment. This role offers a pathway for leadership growth within the company. Team Lyders operates over 200 Taco Bell locations across the Midwest. The company is committed to exceptional customer experiences and empowering team members to grow, and it values leadership, operational excellence, and service to the communities it serves. The role includes supervising and supporting team members, assisting with training, directing crew deployment, managing inventory, maintaining cleanliness and equipment, supporting administrative tasks, auditing performance, and overseeing cash handling and banking. The employee is regularly exposed to indoor and outdoor conditions with moderate noise. Indoor conditions may include heat, cold, water, cleaning chemicals, grease, and oil.
Requirements
- At least 1 year of experience in a restaurant leadership or training role.
- Strong communication and leadership skills.
- Ability to problem-solve and make decisions in a fast-paced environment.
- Must be 18 years or older.
- Ability to pass a background screening and MVR check.
- Willingness to work weekends, evenings, and extended shifts when necessary.
Responsibilities
- Supervise and support team members during shifts.
- Assist with training and development of new and existing team members.
- Foster a positive and inclusive workplace culture and champion Team Lyders’ core values.
- Set the tone for exceptional customer service and teamwork.
- Execute the MIC Success Routine to ensure operational efficiency.
- Plan, direct, and deploy crew to meet brand and company standards.
- Manage product inventory and ordering to meet demand.
- Assess and coach team members for service excellence.
- Maintain restaurant cleanliness and equipment standards.
- Oversee daily restaurant operations and ensure a smooth, efficient workflow.
- Assist with administrative duties, including back-office organization.
- Audit CORE performance and provide coaching for improvement.
- Manage equipment maintenance and safety standards.
- Perform and oversee cash handling and daily banking tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
