Shift Leader

Taco Bell•Palatine, IL

13d

About The Position

As a Shift Leader at Team Lyders, you will support daily restaurant operations, assist in training and developing team members, and ensure exceptional service for guests. You will help maintain company and brand standards while fostering a positive work environment. This role provides a pathway for leadership growth within the company. Team Lyders operates over 200 Taco Bell locations across the Midwest. The company is committed to exceptional customer experiences and empowering team members to grow, and it values leadership, a positive work culture, and operational excellence. The role involves supervising and supporting team members, helping train new and existing staff, organizing and directing crew activities, managing inventory, maintaining cleanliness and equipment, and overseeing operational, administrative, cash-handling, and banking tasks. The position requires working in indoor and outdoor conditions, with moderate noise and possible exposure to heat, cold, water, cleaning chemicals, grease, and oil.

Requirements

At least 1 year of experience in a restaurant leadership or training role.
Strong communication and leadership skills.
Ability to problem-solve and make decisions in a fast-paced environment.
Must be 18 years or older.
Ability to pass a background screening and MVR check.
Willingness to work weekends, evenings, and extended shifts when necessary.
Regular ability to stand for long periods, talk and hear, use hands and fingers to handle or feel objects, and perceive object attributes by touch.
Frequent ability to walk, maintain balance while walking, standing, crouching, or running, reach with hands and arms, and lift or push/pull up to 40 pounds over 20 feet.
Occasional ability to climb stairs or ladders, twist the upper torso, stand for long periods without a break, stoop, kneel, crouch, crawl, and lift or push/pull up to 50 pounds over 15 feet.

Responsibilities

Supervise and support team members during shifts.
Assist with training and development of new and existing team members.
Foster a positive and inclusive workplace culture and champion Team Lyders’ core values.
Set the tone for exceptional customer service and teamwork.
Execute the MIC Success Routine to ensure operational efficiency.
Plan, direct, and deploy crew to meet brand and company standards.
Manage product inventory and ordering to meet demand.
Assess and coach team members for service excellence.
Maintain restaurant cleanliness and equipment standards.
Oversee daily restaurant operations to ensure a smooth and efficient workflow.
Assist with administrative duties, including back-office organization.
Audit CORE performance and provide coaching for improvement.
Manage equipment maintenance and safety standards.
Perform and oversee cash handling and daily banking tasks.