Shift Leader

Taco Bell•Grand Ledge, MI

About The Position

As a Shift Leader at Team Lyders, you will support daily restaurant operations, assist in training and developing team members, and ensure exceptional service for guests. You will help maintain company and brand standards while fostering a positive work environment. The role provides a pathway for leadership growth within the company. Team Lyders operates more than 200 Taco Bell locations across the Mid-West. The company is committed to exceptional customer experiences and empowering team members to grow, and it values leadership, a positive work culture, and operational excellence.

Requirements

  • At least 1 year of experience in a restaurant leadership or training role.
  • Strong communication and leadership skills.
  • Ability to problem-solve and make decisions in a fast-paced environment.
  • Must be 18 years or older.
  • Ability to pass a background screening and MVR check.
  • Willingness to work weekends, evenings, and extended shifts when necessary.

Responsibilities

  • Supervise and support team members during shifts.
  • Assist with training and development of new and existing team members.
  • Foster a positive and inclusive workplace culture and champion Team Lyders’ core values.
  • Set the tone for exceptional customer service and teamwork.
  • Execute the MIC Success Routine to ensure operational efficiency.
  • Plan, direct, and deploy crew to meet brand and company standards.
  • Manage product inventory and ordering to meet demand.
  • Assess and coach team members for service excellence.
  • Maintain restaurant cleanliness and equipment standards.
  • Oversee daily restaurant operations and ensure smooth, efficient workflow.
  • Assist with administrative duties, including back-office organization.
  • Audit CORE performance and provide coaching for improvement.
  • Manage equipment maintenance and safety standards.
  • Perform and oversee cash handling and daily banking tasks.
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