About The Position

Shift Leaders handle all aspects of running a Domino’s Pizza store, including leading the team, setting high standards for customer service, and maintaining product quality. The role involves staffing the store, managing costs, and developing team members in a fast-paced, energetic environment. Shift Leaders may also perform general store-team duties, prepare products to Domino’s specifications, serve customers, stock ingredients, and clean and sanitize the store. They must be willing to deliver when needed; delivery duties include driving within the designated area and bringing orders to customers’ doors.

Requirements

  • Must be at least 18 years old.
  • Must be willing to deliver when needed.
  • Ability to understand and provide correct written instructions and communicate verbally with customers and coworkers.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, and make judgments and decisions.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards, access to an insured vehicle, and ability to navigate to addresses and delivery locations.
  • Ability to carry products while walking and climbing, including potentially climbing five or more flights of stairs during deliveries.
  • Ability to work in varying weather and store temperatures, including cold coolers and hot work areas; exposure may include food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.
  • Ability to perform the listed physical activities, including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, reaching, and hand-eye tasks.

Nice To Haves

  • One year of leadership experience preferred.
  • One year of restaurant experience preferred.

Responsibilities

  • Lead the store team and oversee store operations during shifts.
  • Set high standards for customer service and maintain product quality standards.
  • Staff the store, manage costs, and develop team members.
  • Prepare pizzas, pasta, wings, desserts, sandwiches, and sides to Domino’s specifications.
  • Stock ingredients and other products in storage, work areas, coolers, and walk-in coolers; rotate stock using FIFO and date products.
  • Take phone calls and customer orders in person at the counter or pickup window.
  • Bring orders to customers’ cars in all weather conditions and deliver orders by car to customers’ doors when needed.
  • Deliver flyers and door hangers.
  • Clean and sanitize the store, including sweeping, mopping, cleaning coolers, taking out trash, and washing dishes.
  • Process orders and payments accurately, including making correct change.

Benefits

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Holiday pay
  • Gas reimbursement
  • Phone data usage reimbursement
  • On-the-job orientation and training
  • Fun work environment
  • Team- and people-focused organization
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