Shift Leader starting up to $15/Hr (09700) - 2701 18th St

Domino's Franchise•Kenosha, WI

1d•Onsite

About The Position

Shift Leaders handle all aspects of running a Domino’s Pizza store, including leading the team, setting high standards for customer service, and maintaining product quality. The role involves staffing the store, managing costs, and developing team members in a fast-paced, energetic environment. Shift Leaders must be adaptable, self-motivated, customer-focused, and able to multitask. They may also be required to deliver orders when needed. Store duties include preparing products to Domino’s specifications; stocking, rotating, and dating ingredients; taking customer orders by phone and in person; bringing orders to customers’ cars; and cleaning and sanitizing the store. Delivery duties include transporting orders to customers, delivering flyers and door hangers, and navigating the designated delivery area. On-the-job orientation and training are provided.

Requirements

Must be at least 18 years of age.
Must be willing to deliver when needed.
Must have a valid driver’s license with a safe driving record meeting company standards for delivery duties.
Must have access to an insured vehicle that can be used for delivery.
Ability to read maps and locate addresses within the delivery area.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change; a calculator may be used.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements and enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical requirements of the role, including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, and reaching.
Ability to carry pizzas and beverages while walking and climbing during deliveries; delivery may require climbing five or more flights of stairs.
Far and night vision for driving, and the ability to navigate adverse terrain.

Nice To Haves

One year of leadership experience preferred.
One year of restaurant experience preferred.

Responsibilities

Lead the store team and oversee store operations during shifts.
Set high standards for customer service and maintain product quality standards.
Staff the store, manage costs, and develop team members.
Prepare pizzas, pasta, wings, desserts, sandwiches, sides, and other products to Domino’s specifications.
Stock ingredients and supplies, rotate stock using FIFO, move soda to coolers, and date products.
Take and receive phone calls and take customer orders at the counter or pickup windows.
Bring customer orders to cars in all weather conditions.
Clean and sanitize the store, including sweeping and mopping, cleaning coolers, taking out trash, and washing dishes.
Deliver products by car to customers’ doors within the designated delivery area when needed.
Deliver flyers and door hangers.
Navigate delivery locations, including multi-story buildings and other potentially difficult terrain.