Shift Leader starting up to $15/Hr (02195) - 96 E Geneva Sq

Domino's Franchise•Lake Geneva, WI

2d•Onsite

About The Position

Shift Leaders handle all aspects of running a Domino’s Pizza store, including leading the team, setting high standards for customer service, and maintaining product quality standards. The role involves staffing the store, managing costs, and developing team members in a fast-paced, energetic environment. Shift Leaders must be adaptable, self-motivated, customer-focused, and able to multitask. They may also be required to deliver when needed. Team members prepare menu products to Domino’s specifications; stock and rotate ingredients using FIFO; move beverages to coolers; date products; take orders and answer calls; bring food to customers’ cars; and clean and sanitize the store. Delivery duties include taking orders to customers, delivering flyers and door hangers, and navigating the designated delivery area. On-the-job orientation and training are provided. The work may involve changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, outdoor work, and adverse weather. Physical activities may include standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, and reaching. Delivery may require carrying food and beverages, driving, and climbing five or more flights of stairs.

Requirements

Must be at least 18 years of age.
Willingness to deliver when needed.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Valid driver’s license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Nice To Haves

One year of leadership experience preferred.
One year of restaurant experience preferred.

Responsibilities

Lead the store team and handle aspects of store operations.
Set high customer-service standards and maintain product quality standards.
Staff the store, manage costs, and develop team members.
Prepare menu products to Domino’s specifications, including pizzas, pasta, wings, desserts, sandwiches, and sides.
Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler; lift and rotate stock using FIFO; move soda to coolers; and date products.
Take and receive phone calls and take customer orders in person at the counter or pickup windows.
Bring customers’ food to their cars in all weather conditions.
Perform daily cleaning and sanitation, including sweeping and mopping, cleaning coolers, taking out trash, and washing dishes.
Deliver products by car to customers’ doors within the designated delivery area; a team member may make several deliveries per shift.
Deliver flyers and door hangers.
Navigate delivery addresses and terrain, including multi-story buildings, private homes, and other delivery sites.