About The Position

Shift Leaders handle all aspects of running a Domino’s Pizza store, including leading the team, setting high standards for customer service, and maintaining product quality. The role is suited to adaptable, self-motivated candidates with a passion for customer service. Shift Leaders staff the store, manage costs, develop team members, and multitask in a fun, energetic environment. The position also involves general store-team duties: preparing menu items to Domino’s specifications; stocking, rotating, and dating ingredients; serving customers in person and by phone; bringing orders to customers’ cars in all weather; and cleaning and sanitizing the store. Shift Leaders may be required to deliver when needed. On-the-job orientation and training are provided.

Requirements

  • Must be at least 18 years old.
  • Must be willing to deliver when needed.
  • Must have a valid driver’s license with a safe driving record meeting company standards.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must be able to read maps and locate addresses within the delivery area, including navigating adverse terrain and multi-story buildings.
  • Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers.
  • Ability to perform basic arithmetic accurately and quickly, make correct monetary change, and process orders verbally, in writing, and by telephone.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, direct activities, work independently and with others, work under stress, meet quality standards, and make judgments and decisions.
  • Ability to perform the physical activities listed, including standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, and reaching.

Nice To Haves

  • One year of leadership experience preferred.
  • One year of restaurant experience preferred.

Responsibilities

  • Lead the team and oversee all aspects of store operations during a shift.
  • Set and maintain high standards for customer service and product quality.
  • Staff the store, manage costs, and develop team members.
  • Prepare pizzas, pasta, wings, desserts, sandwiches, and sides to Domino’s specifications.
  • Stock ingredients and beverages, rotate stock using FIFO, and date products.
  • Take customer orders in person and by phone, and bring orders to customers’ cars in all weather conditions.
  • Clean and sanitize the store, including sweeping and mopping, cleaning coolers, taking out trash, and washing dishes.
  • Deliver products by car to customers’ doors when needed, and deliver flyers and door hangers.

Benefits

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Holiday pay
  • Gas reimbursement
  • Phone data usage reimbursement
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