Shift Leader starting up to $15/Hr (02102) - 2088 Milwaukee Ave

Domino's Franchise•Burlington, WI

23h

About The Position

The Shift Leader handles the aspects of running a Domino’s Pizza store, including leading the team, setting high standards for customer service, and maintaining product quality standards. The role involves staffing the store, managing costs, and developing team members in a fast-paced, energetic environment, while multitasking and serving customers. The role also includes general store-team duties: preparing products to Domino’s specifications; stocking, rotating, and dating ingredients; interacting with customers in person and by phone; bringing orders to customers’ cars; and cleaning and sanitizing the store. Shift Leaders must be willing to deliver when needed. On-the-job orientation and training are provided.

Requirements

Must be at least 18 years old.
Must be willing to deliver when needed.
Must have a valid driver’s license with a safe driving record meeting company standards for delivery duties.
Must have access to an insured vehicle that can be used for delivery.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers and process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements and ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the delivery area.
Ability to navigate adverse terrain, including multi-story buildings and private homes.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Physical ability to stand, walk, sit, lift, carry, push, climb, stoop or bend, crouch or squat, and reach.

Nice To Haves

One year of leadership experience preferred.
One year of restaurant experience preferred.

Responsibilities

Lead the store team and oversee store operations during a shift.
Set high customer-service standards and maintain product-quality standards.
Staff the store, manage costs, and develop team members.
Prepare pizzas, pasta, wings, desserts, sandwiches, sides, and other products to Domino’s specifications.
Stock ingredients from delivery and storage areas, rotate stock using FIFO, move soda to coolers, and date products.
Take and receive phone calls and take customer orders in person at the front counter or pickup windows.
Bring customers’ food to their cars in varying weather conditions.
Clean and sanitize the store, including sweeping and mopping, cleaning coolers, taking out trash, and washing dishes.
Deliver products by car to customers’ doors when needed, and deliver flyers and door hangers.
Navigate delivery areas and sites, including multi-story buildings and stairs, while carrying products.