Shift Lead - Hixon (Hwy 153) (TN0803)

MODWASH LLC • Chattanooga, TN

1d • $16 - $0 • Onsite

About The Position

ModWash is seeking a Shift Lead to support daily operations at its Hixson (Hwy 153) location. The role includes opening and closing responsibilities, delivering an outstanding customer experience, and helping grow the business through membership sales. The Shift Lead educates customers about membership value and savings, helps them choose appropriate packages, and supports the team in meeting sales goals. The position also involves maintaining site standards, equipment, safety, and cleanliness, and helping oversee employee productivity and breaks.

Requirements

• Passion for serving others.
• Strong customer service skills; previous sales experience is a plus.
• Outgoing, energetic personality and excellent communication skills.
• Strong interpersonal skills.
• Ability to motivate and encourage teammates in a fast-paced environment.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to work outdoors in all weather conditions and seasons.
• Ability to stand for extended periods or the entire work shift.
• Ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
• Ability to carry, lift, push, pull, and move up to 25 pounds.
• Alertness and ability to maneuver around moving vehicles and equipment.
• Ability to respond quickly to sounds, move safely over uneven terrain and in confined spaces, and see clearly and respond to dangerous situations.

Nice To Haves

• Previous sales experience.

Responsibilities

• Deliver excellent customer service and greet customers in a friendly manner.
• Present and sell ModWash packages and explain the benefits of unlimited wash memberships.
• Guide customers through package and membership options safely.
• Engage with customers before and after their wash to ensure satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Perform site opening and closing responsibilities when scheduled.
• Maintain site service standards.
• Maintain on-site equipment and troubleshoot issues when needed.
• Help oversee employee productivity, breaks, and safety.
• Seek ways to improve the business.
• Ensure compliance with legal requirements and company policies and procedures.
• Keep facilities clean and presentable.
• Remain mobile and engaged with team members and customers at the pay station, tunnel entrance, and vacuum lot.

Benefits

• Base pay plus commission for the top three membership plans sold.
• Paid training and coaching.
• Free employee car washes.
• Fun, team-oriented work environment.
• Career advancement opportunities.
• 401K match.
• Medical, dental, and vision insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed