Shift Lead(09622) - 900 Hwy. 62-65 North

Domino's Franchise•Harrison, AR

About The Position

Domino’s is hiring dependable, motivated Shift Leads to help guide the team and keep the store running smoothly. This is a hands-on leadership position in which the Shift Lead works alongside team members while directing the shift, maintaining standards, solving problems, and fostering a positive, productive work environment. The role includes customer service, pizza preparation, cleaning, stocking, and support for daily operations, as well as responsibility for shift and team performance. Previous management experience is helpful but not always required; training is available for a suitable candidate with a strong work ethic, positive attitude, reliability, and willingness to lead. Starting pay is $12.25 per hour and may vary based on experience, availability, and qualifications. The position offers opportunities for advancement and increased responsibility.

Requirements

Meet applicable minimum age requirements for the position.
Be legally authorized to work in the United States.
Communicate clearly with customers, team members, and management.
Have basic math and cash-handling skills.
Be able to use computers, touchscreens, phones, and basic workplace technology.
Maintain reliable attendance and punctuality.
Be able to work scheduled shifts, including evenings, weekends, and holidays based on store needs.
Be willing to learn and follow Domino’s standards, policies, and procedures.
Be dependable, positive, professional, and willing to take responsibility and lead by example.
Be able to give direction, communicate respectfully, and address problems constructively.
Stay organized and efficient, multitask in a fast-paced environment, and make sound decisions under pressure.
Focus on customer service, food quality, cleanliness, and results; be willing to help wherever needed.
Stand and walk for extended periods; work in a fast-paced restaurant environment; bend, reach, crouch, and move throughout the store.
Use hands frequently for food preparation, cleaning, order entry, and other tasks; lift and carry up to 50 pounds as needed.
Stock ingredients and supplies, work around hot ovens and food preparation equipment, and experience temperature changes between work areas and the walk-in cooler.
Perform repetitive tasks while maintaining speed, accuracy, and quality.

Nice To Haves

Previous restaurant, retail, customer service, or leadership experience is helpful but not always required.
Previous management experience is helpful but not always required.

Responsibilities

Lead by example and set the pace for the team.
Work alongside team members, including during busy periods.
Direct team members and keep them focused on shift priorities.
Assist customers at the front counter and pickup window, provide professional service, and handle concerns calmly.
Take and process orders accurately.
Prepare pizzas and other menu items according to Domino’s standards.
Monitor food quality, order accuracy, and service speed.
Maintain a clean, organized, and safe store.
Delegate cleaning, stocking, and operational tasks and follow up to ensure completion.
Coach team members on procedures and performance expectations; help train and support new team members.
Manage workflow and adjust priorities during busy periods.
Support a positive, respectful, and accountable team environment.
Follow and help enforce company policies, food safety standards, and operating procedures.
Assist with cash handling and shift accountability.
Communicate important shift information to store management.
Support the management team with daily store operations.
Set a strong example, treat team members and customers with respect, and take ownership of problems.
Give clear direction, follow up on tasks, hold yourself and others accountable to store standards, and communicate concerns to management.
Protect the customer experience and take pride in the performance and condition of the store.